Orders
You can log into your account to see the details of a recently placed order. When your order shipped you should have received an email confirmation with tracking information. If you are still unable to find the details of your order please reach out to us at info@ilovebeijo.com and include your order number in the subject line, and someone from the Beijo by Minho Beauty team will help you out!
Once you place your order we begin processing it right away because we do our best to get your order to you asap. If you need to make changes after receiving an order confirmation email please reach out to us at info@ilovebeijo.com and have your order number ready. We will do everything we can to accommodate your request.
We accept all major credit cards, Paypal.
Please contact us at info@ilovebeijo.com include order number and full name so we can update your information on file.
SHIPPING POLICY
We are pleased to offer Free First Class Shipping & Handling within the U.S. for all orders over $40.00. On orders, less than $40.00 within the U.S., Shipping & Handling is a flat rate of $9.95. First Class Shipping generally takes 7 business days from the time an order is placed to arrive at your door. All orders ship Monday through Friday, excluding federal holidays within the United States. Shipping Method Estimated Transit Time Shipping Cost First Class 2-5 Business Days $9.95 Beijo by Minho Beauty currently ships to 50 states and Puerto Rico. You may experience longer shipping times to Hawaii, Alaska, and Puerto Rico. Unfortunately, we do not ship to U.S. Territories, or PO boxes, Military (APO/FPO/DPO).
You can update your shipping address on file through your account on ilovebeijo.com if you need help please reach out to info@ilovebeijo.com We do our best to get orders to you asap so if you already placed your order we unable edit the shipping address that was submitted. However, reach out to info@ilovebeijo.com and have your order number ready and we will do our best to accommodate your request.
BEIJO by Minho Beauty offers a 30-day money-back guarantee. If you’re not 100% satisfied with our product, contact our customer service, and we’ll make it right. If your product needs to be returned, we’ll send you the return label. All refunds/exchanges are subject to review, provided at the discretion of BEIJO by Minho Beauty.
You have 30 days from your purchase date to make a return.
BEIJO by Minho Beauty orders are backed by a 100% Satisfaction Guarantee – no matter the case. Simply contact our customer service: info@ilovebeijo.com. Returns can be mailed or sent from any USPS location.
Yes, you can request a refund within 30 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all BEIJO by Minho Beauty products.
If you’ve received a return label from us, you can take your BEIJO by Minho Beauty order to your nearest USPS shipping location. If you purchased an BEIJO by Minho Beauty product from a retail location, please follow the store’s return policy.
It may take up to 3 to 5 business days – depending on your bank – for you to receive your refund once it’s been processed.
Your refund is sent through your original form of payment.
If the wrong product and/or defective product was received, please email info@ilovebeijo.com with your order number in the subject line and a photo if possible. An Beijo by Minho Beauty team member will help you out!
Please email info@ilovebeijo.com with your order number in the subject line. An Beijo by Minho Beauty team member will help you out.
If the wrong product and/or defective product was received, please email info@ilovebeijo.com with your order number in the subject line and a photo if possible. An Beijo by Minho Beauty team member will help you out!
Please email info@ilovebeijo.com with your order number in the subject line. An Beijo by Minho Beauty team member will help you out.
You can speak with our customer service team directly at 1-877-000-00 for questions or concerns about returns and refunds, or you can email us at info@ilovebeijo.com
Last updated February 2022 Minho Beauty Group LLC (“Beijo by Minho Beauty” or “Company”) has created this Privacy Policy for www.ilovebeijo.com (the “Website”) in order to demonstrate its firm commitment to privacy (“we”, “us”, or “our” as used in this Privacy Policy. We respect your privacy and are committed to protecting your personal information and your right to privacy through our compliance with this Privacy Policy. This Privacy Policy describes the types of personal information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting and disclosing that information. This Privacy Policy applies to personal information we collect: On our Website and platforms. In email, text and other electronic messages between you and this Website. When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy. In certain offline formats as described herein. It does not apply to personal information collected by: Us from our employees, contractors, job applicants or business contacts. Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website. For the purposes of the General Data Protection Regulation (“GDPR”) and the UK Data Protection Act 2018 (“DPA 18”), Beijo by Minho Beauty is the controller of the personal information we collect on the Website. For the purposes of the California Consumer Privacy Act (“CCPA”), Beijo by Minho Beauty is characterized as a “business” in our use of personal information and our affiliates and the third parties with which we work may act as “service providers”. Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information and how we will treat it. If you do not agree with our policies and practices you should not use our Website. If you are in the European Economic Area (“EEA”) or the United Kingdom (“UK”), this Privacy Policy is provided for informational purposes only. If you are outside the EEA or the UK, by accessing or using this Website you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). If you are outside the EEA or the UK, your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates. CHILDREN UNDER THE AGE OF 16 Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@ilovebeijo.com. COOKIES AND OTHER TECHNOLOGIES We use a variety of tools on our website that collect data using both cookies or other similar technologies. Cookies are pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes. We use cookies to track your preferences and purchases as you navigate through our Website and to save you from having to re-enter information every time you visit our Website. As you navigate through and interact with our Website, we may use automatic data collection technologies (including cookies and JavaScript libraries) to collect certain information about your equipment, browsing actions, and patterns, including: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website. Information about your computer and internet connection, including your IP address, operating system, and browser type. The information we collect automatically is statistical data and in most cases does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: Estimate our audience size and usage patterns. Store information about your preferences, allowing us to customize our Website according to your individual interests. Recognize you when you return to our Website. PERSONAL INFORMATION WE COLLECT The personal information we collect directly from you on our Website may include: Information you provide by filling in forms on our Website or personal information you provide at the time of subscribing to our email lists or by placing orders through our Website. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website. Records and copies of your correspondence (including email addresses), if you contact us. Your responses to surveys that we might ask you to complete for research purposes. Name and Contact Data. Such as your first and last name, email address, postal address, phone number, and other similar contact data. Credentials. Such as passwords, password hints, and similar security information used for authentication and account access. Payment Data. Such as data necessary to process your payment if you make purchases, which may include your payment instrument number (such as a credit card number) and/or the security code associated with your payment instrument. The personal information we collect will depend on the context of your interactions with us and the services, the choices you make and the products and features you use. The personal information we collect from you through surveys. From time-to-time, we may request Personal Information from you via online or offline surveys. All survey participation is, of course, voluntary, and you will be able to decide what information to provide. Personal Information we collect may include: Identifiers, such as your name and email address; Responses to our surveys or polls, which may include your opinions, preferences, and other information you provide us. The personal information we collect when you enroll in a class. We occasionally host classes for existing or potential customers on how to use our products and services. If you register, we will collect the following information: Identifiers, such as your name and email address; Information about your use of our products and services, current needs, and other information you may provide us to administer the class. The personal information we may collect about you from other sources, including: Public databases. Our marketing partners. Social Platforms. Examples of the personal information we receive from other sources include social media profile information, marketing leads, and search results and links, which including paid listings (such as sponsored links). Categories of personal information we collect under the California Consumer Privacy Act (“CCPA”): For purposes of the CCPA, we may collect the following categories of personal information from both online and offline sources: Category Examples Customer Identifiers. Name, alias, IP address, email address, password, password hint, security information used for authentication and account access, and other similar identifiers. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. Geolocation data. Physical location or movements. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. HOW WE USE YOUR PERSONAL INFORMATION We use personal information that we collect, or you provide to us, via our services for a variety of business purposes. Where required bv applicable law, our processing of your personal information is justified as follows: Processing is necessary to perform a contract with you or to take steps to enter into a contract at your request: To facilitate account creation and the logon process (including where your account with us is linked to a third-party account such as your Google or Facebook account). To fulfill and manage your orders, payments, returns, and exchanges. To send you information about changes to our terms or policies. Processing is in our legitimate interests, which are not overridden by your interests and fundamental rights: To present our Website and its contents to you. To send information you have requested, provide customer services, and investigate and respond to your concerns or complaints. To perform marketing, promotions and advertising, either directly or through third-parties. To conduct data analysis to identify usage trends and determine the effectiveness of our promotional, marketing campaigns, and advertising campaigns and to improve our products and services. To conduct research, surveys and similar inquiries to help us understand trends and the needs of our customers and others using our websites or other products or services. To administer classes regarding the use of our products and services. To ensure the security of the Website (for example, for fraud monitoring and prevention). To enforce compliance with our terms of use and other policies and to help other organizations (such as copyright owners) enforce their rights. Where you give us your consent: Where you ask us to send marketing information and applicable law requires that we obtain your consent before sending you marketing, promotional communications, and tailored content and advertising. To post public testimonials about our services that use your name and testimonial. In cases where you give us consent, you may withdraw it at any time. For purposes which are required by law. Responding to legal requests by government or law enforcement authorities conducting an investigation YOUR RIGHT IN RELATION TO PERSONAL INFORMATION Data Subject Rights Depending on your residency, you may have certain data subject rights, which may be subject to limitations and restrictions. These rights vary by jurisdiction, and may include the right to: (i) request access to and rectification or erasure of their personal data; (ii) obtain restriction of processing or to object to processing of their personal data; and (iii) the right to data portability. If you wish to exercise one of these rights, please send us your request at the contact information below. You may also have the right to lodge a complaint about the processing of your personal data with your local data protection authority. We will not discriminate against you for exercising any of these rights, for example, by charging a different price or denying goods or services. However, we may charge a different price or rate or provide a different level or quality of goods or services when that difference is reasonably related to the value provided to us by the data. How to Exercise Data Subject Rights If you wish to exercise your data subject rights please email info@ilovebeijo.com with the phrase “Data Subject Rights” in the subject line. We will review your requests and respond accordingly. The rights described herein are not absolute and we reserve all of our rights available to us at law in this regard. Additionally, if we retain your Personal Information only in de-identified form, we will not attempt to re-identify your data in response to a Data Subject Rights request. If you make a request related to Personal Information about you, we will need to verify your identity. To do so, we will request that you match specific pieces of information you have provided us previously. If it is necessary to collect additional information from you, TA will use the information only for verification purposes and will delete it as soon as practicable after complying the request. For requests related to particularly sensitive information, we may require additional proof of identification. If you make a Data Subject Rights request through an authorized agent, we will require written proof that the agent is authorized to act on your behalf. We will process your request within the time provided by applicable law. Other California Privacy Rights If you are a California resident, California may provide you with additional rights regarding our use of your personal information. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the services, you have the right to request removal of unwanted data that you publicly post on the services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the services, but please be aware that the data may not be completely or comprehensively removed from our systems. HOW WE SHARE YOUR PERSONAL INFORMATION We do not share the personal information you provide us with other organizations without your consent, except as described in this Privacy Policy. We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection: Service Providers. We may employ companies and individuals to help provide the Website or service on our behalf or help us operate our business (such as IT, customer support, hosting, website analytics, email delivery, marketing and advertising, research, event management, product reviews). They are permitted to use your personal information only as authorized to perform these tasks in a manner consistent with this Privacy Policy. Payment Processors. Any payment card information you use to make a purchase on the service is collected and processed directly by-our payment processor Shopify. Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy). Advertising Partners. We work with third party advertising companies that collect information about your activity on the Website and other online services to help us advertise our services and goods (including, through interest-based advertising), and/or use hashed customer lists that we share with them to deliver ads to them and similar users on their platforms. Affiliates. We may disclose your personal information to our subsidiaries and corporate affiliates for use consistent with this Privacy Policy. Professional Advisors. We may disclose your personal information to professional advisors such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services they render to us. Compliance and Protection. We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties (a) for the compliance and protection purposes described above; (b) as required by law, lawful requests or legal process, such as to respond to subpoenas or requests from government authorities; (c) where permitted by law in connection with any legal investigation; and (d) to prosecute or defend legal claims. Business Transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this Privacy Policy. We have not sold any of your personal information in the last 12 months. DO WE USE GOOGLE MAPS? This Website, mobile application, or Facebook application uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link. If you are outside the EEA or the UK, by using our Maps API Implementation you agree to be bound by Google’s Terms of Service. By using our implementation of the Google Maps APIs, you also agree to allow us to gain access to information about you including personal information (such as you usernames) and non-personal information (such as your location). You agree to allow us to obtain or cache your location. You may revoke your consent at anytime. We use information about location in conjunction with data from other data providers. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION? We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this Privacy Policy will require us keeping your personal information for longer than two years past the termination of your account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. HOW DO WE KEEP YOUR PERSONAL INFORMATION SAFE? We have implemented appropriate technical and organizational security measures designed to\protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will take commercially reasonable efforts to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment. EUROPEAN RESIDENTS This Website and the services on this Website are targeted for users in the United States of America. Any personal information you enter on this Website may be transferred outside of the EEA or the UK to countries (including the United States of America) which do not offer an equivalent level of protection to that required in the EEA and the UK. In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. By using this Website or the services, you understand and acknowledge that your personal information will be transferred to the United States of America and that it will be processed by the Company on its servers located in the United States of America as described in this Privacy Policy. PERSONAL INFORMATION BREACHES A personal information breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about personal information breaches when the Company believes that the breach is likely to result in a high risk of harm to you. We will also notify the applicable data protection authority where required, unless the personal information breach is unlikely to result in a risk to your rights and freedoms. CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. CHANGES TO OUR POLICY It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If we make material changes to how we treat your personal information, we will notify you through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. HOW CAN YOU CONTACT US ABOUT THIS POLICY? If you have questions or comments about this Privacy Policy, you may write to us by email at info@ilovebeijo.com ADA COMPLIANCE General ilovebeijo.com strives to ensure that its services are accessible to people with disabilities. ilovebeijo.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. Accessibility on ilovebeijo.com Ilovebeijo.com was built to be in compliance with the Web Content Accessibility Guidelines (WCAG 2.1). Disclaimer Ilovebeijo.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities. Despite our efforts to make all pages and content on ilovebeijo.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. Here For You If you are experiencing difficulty with any content on ilovebeijo.com or require assistance with any part of our site, please contact us and we will be happy to assist. Contact Us If you wish to report an accessibility issue, have any questions or need assistance, please contact ilovebeijo.com Customer Support as follows: email: info@ilovebeijo.com TERMS OF USE Last Updated: February, 2022 Welcome to the Minho Beauty Group LLC (hereafter referred to as “we”, “us”, “our”, or “Beijo by Minho Beauty”) website, www.ilovebeijo.com (the "Site"). Beijo by Minho Beauty provides the content and services available on the Site to you subject to the following terms of use (“Terms of Use”). Please read these Terms of Use carefully before using the Site. If you do not agree to these Terms of Use, please do not use the Site. Please also review our Privacy Policy, which also governs your use of the Site, as well as any other terms and conditions and/or policies which you may find throughout our Site in connection with certain functionality, features or promotions as well as customer service (collectively the “Terms of Service”) fully and carefully before using the Site and/or the services, features, content, applications, or products offered by Beijo by Minho Beauty (together with the Site, the “Services”). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and Services. We may add additional Sites from time to time as we expand our product offerings and these Terms of Service govern your use of our Sites and your conduct, regardless of the means of access. Site Intended Audience This Website is intended for and directed to residents of the United States. This Website is not intended for anyone under the age of 13. You must be 18 years old or the age of majority in your jurisdiction in order to make a purchase on our Site. By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms of Service. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. Product Information and Services for Personal Use The products displayed on the Site can be ordered and delivered only within the U.S. Beijo by Minho Beauty products displayed on the Site may be available in select retail stores around the U.S. and certain foreign markets. All prices displayed on ilovebeijo.com are quoted in U.S. Dollars and are valid and effective only in the U.S. All material and information presented on the Site or by Beijo by Minho Beauty is intended to be used for personal or informational purposes only. The statements made about any of our products by the manufacturers have not been evaluated by the U.S. Food and Drug Administration or any other government agency and the results reported, if any, may not necessarily occur in all individuals. All products should be used strictly in accordance with their instructions, precautions and guidelines. The statements and products sold through Beijo by Minho Beauty are not intended to cure, treat, diagnose, or prevent any condition or disease, or to serve as a substitute for professional medical advice. If you are in need of medical attention please consult a physician immediately. The products and services available on the Site, and any samples there of Beijo by Minho Beauty may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms of Service. Except where prohibited by law, Beijo by Minho Beauty may limit the number of products available for purchase, at our sole discretion. Purchase Related Policies and Procedures Please review policies and procedures related to purchases you make through the Site (such as order processing, shipping and handling, returns and exchanges). Registration You may choose to sign up to become an Beijo by Minho Beauty registered customer, you must register for an account on ilovebeijo.com (an “Account”). You must provide accurate and complete information and keep your Account information updated. You are responsible for maintaining the confidentiality of your Account and for restricting access to your computer. You agree to accept responsibility for all activities that occur under this Account. You agree to provide only accurate, truthful information and you shall not select or use as a username a name of another person with the intent to impersonate that person or use any false or inaccurate information when registering for an Account. You may never use another person’s user account or registration information for the Services without permission. You must notify Beijo by Minho Beauty immediately of any breach of security or unauthorized use of your Account. You should never publish, distribute, or post login information to your Account. For any issues relating to your Account please contact info@ilovebeijo.com Accuracy of Information We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permissible by law, we do not warrant that the product descriptions, colors, information or other content available on the Site are accurate, complete, reliable, current, or error-free. This Site may contain typographical errors or inaccuracies and may not be complete or current. Beijo by Minho Beauty therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience. This Site is provided free of charge and on that basis we have no obligation to provide any maintenance or support services in relation to it and we are not responsible for any loss or damage you may suffer as a result of any failure by us to maintain or update the Site. Content and Availability For the purposed of these Terms of Service, the term “Content”, includes, without limitation, information, data, text, video, written posts, comments, graphics, icons, images, audio clips, software and any other features made available or accessible on or through use of the Site. You acknowledge all Content is the property of Beijo by Minho Beauty our affiliates, partners or licensors and is protected by United States and International copyright laws. All Content accessed by you using the Site is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. Beijo by Minho Beauty does not guarantee that any Content will be made available on the Site. Beijo by Minho Beauty reserves the right to, but does not have any obligation to, (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all, and (ii) to remove or block any Content from the Services. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site. The trademarks, logos, and service marks displayed on the Site (collectively, the “Marks”) are the registered and unregistered marks of Beijo by Minho Beauty, our affiliates, partners or licensors, in the United States and other countries, and are protected by United States and international trademark laws. All rights not granted under these Terms are reserved by Beijo by Minho Beauty. Limited License We grant you a limited, revocable, non-transferable and non-exclusive license to access and make personal use of the Site. Use of the Site includes accessing, browsing, or registering. This limited license does not include the right to: (a) republish, redistribute, transmit, sell, license or download the Site or any and/or all Content (except caching or as necessary to view the Site); (b) make any use of the Site or any and/or all Content other than personal use; (c) modify, reverse engineer or create any derivative works based upon either the Site or any and/or all Content; (d) collect account information for the benefit of yourself or another party; (e) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure; (f) “stalk” or otherwise harass including advocating harassment of another, or harm any third party; (g) intentionally violate any applicable local state, national or international law; (h) engage in or make in unsolicited or unauthorized advertising, solicitation or promotional material. Beijo by Minho Beauty reserves the right, at any time, without notice and in its sole discretion, to terminate your license or right to use the Services or Site and to block or prevent your future access to and use of the Services and Site. Beijo by Minho Beauty may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process; (ii) enforce these Terms of Service, (iii) respond to any claims that any Content violates the rights of third parties, (iv) respond to your requests for customer services, or (v) protect the rights, property or personal safety of Beijo by Minho Beauty (and its employees), its users and the public. Your Obligations and Responsibilities In the access or use of the Site, you shall comply with these Terms of Service and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not use the Site for commercial purposes. Users of this Site may not use this Site in order to transmit, distribute, store or destroy material in (i) a manner that will infringe the copyright, trademark, trade secret or patent or other intellectual property rights of other or violate the privacy or publicity or personal rights of others; (ii) in violation of any applicable law or regulations; or (iii) that is libelous, abusive, threatening, defamatory or obscene. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. WITHOUT LIMITING THE GENERALITY OF ANY OTHER PROVISION OF THESE TERMS OF SERVICE, IF YOU DEFAULT NEGLIGENTLY OR WILLFULLY IN ANY OF THE OBLIGATIONS SET FORTH IN THESE TERMS OF SERVICE, YOU SHALL BE LIABLE FOR ALL THE LOSSES AND DAMAGES THAT THIS MAY CAUSE TO BEIJO BY MINHO BEAUTY, ITS PARENT COMPANY, AFFILIATES, PARTNERS OR LICENSORS. Third Party Content We are not responsible for the content of third-party websites or content (“Third Party Content”) linked to or from the Site. Beijo by Minho Beauty does not monitor, approve or have any control over any Third-Party Content and the inclusion of any does not imply any association, endorsement, or relationship between us, our parent company, affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit. Special Features, Functionality and Events The Site may offer certain special features and functionality or events (such as contests, sweepstakes or other offerings) which may (a) be subject to terms of use, rules and/or policies in addition to or in lieu of these Terms of Service; and (b) be offered by us or by third parties. If so, we will notify you of this and if you choose to take advantage of these offerings, you agree that your use of those offerings will be subject to such additional or separate terms of use, rules and/or policies. Submissions It is our policy to decline unsolicited suggestions and ideas. Notwithstanding our policy with regard to unsolicited suggestions and ideas, any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, "Submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us full ownership of the Submission as if we had created, developed and posted the Submission for our own purposes. We reserve the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the Submission in any way as we see fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the Submission within or in connection with our products or services. You also acknowledge that your Submission will not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, without payment of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products. If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission or any damages arising from any Submission. None of the Content that you submit shall be subject to any obligation of confidence on the part of Beijo by Minho Beauty, its parent company, agents, affiliates, partners or third-party service providers and their respective directors, officers and employees. Under no circumstances will we be liable in any way for any Submissions, including, without limitation, for any errors or omissions in any Submissions, or for any loss or damage of any kind incurred by you as a result of the use of any Submissions transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against us for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with the Submissions. Without limiting the generality of the foregoing or any other provision of these Terms of Service, we have the right to remove any submissions or user content that violates these Terms of Service or is otherwise objectionable and we reserve the right to refuse service and/or terminate Accounts without prior notice for any users who violate these Terms of Service or infringe the rights of others. Mobile Features We may offer features and services that are available to you via mobile phone. These features and services may include, without limitation, the ability to browse the Site from your mobile device, upload content to the Site, receive messages from the Site, download applications to your mobile phone or access Site features (collectively, the “Mobile Features”). When you use the Mobile Features standard data or messaging fees may apply or be charged by your carrier. Your carrier may restrict certain features of the Site, please contact your carrier with questions regarding any issues. Disclaimer of Warranties; Limitation of Liability THE SITE AND ITS CONTENT AND SERVICES ARE PRESENTED "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE SITE TERMS OF SERVICE OR THE SITE OR ITS CONTENTS OR SERVICES. YOU AGREE THAT WE WILL NOT BE RESPONSIBLE OR LIABLE IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES (f) ANY INACCURACIES OR OMISSIONS IN CONTENT OR (g) EVENTS BEYOND OUR REASONABLE CONTROL. FURTHER, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY FOR SUCH CLAIMS EXCEED ONE HUNDRED DOLLARS ($100.00). YOU FURTHER AGREE THAT NO CLAIMS OR ACTION IN CONTRACT, WARRANTY, OR IN TORT (INCLUDING NEGLIGENCE) ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS OF SERVICE MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU. Indemnification You agree to defend, indemnify and hold Beijo by Minho Beauty (and its parent company, affiliates, officers, directors, agents, licensors, employees and third-party providers), from and against all expenses, damages, demands, losses, liabilities, and costs, including reasonable legal fees, arising out of or resulting from (a) your misuse of the Site or Services; (b) your violation of any of the Terms of Service; (c) a breach of your representations and warranties set forth herein; (d) your violation of any law or the rights of a third party (including, without limitation, any copyright, property or privacy right); or (e) any claim that any Content you submitted caused damage to a third party. This indemnification obligation will survive the termination of the Terms of Service and your misuse of the Site(s) and Services. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure. Waiver; Remedies The failure of Beijo by Minho Beauty to partially or fully exercise any rights or the waiver of Beijo by Minho Beauty of any breach of these Terms of Service by you shall not prevent a subsequent exercise of such right by Beijo by Minho Beauty or be deemed a waiver by Beijo by Minho Beauty of any subsequent breach by you of the same or any other term of these Terms of Service. The rights and remedies of Beijo By Minho Beauty under these Terms of Service and any other applicable agreement between you and Beijo by Minho Beauty shall be cumulative, and the exercise of any such right or remedy shall not limit our right to exercise any other right or remedy. Jurisdiction; Arbitration PLEASE READ THIS SECTION CAREFULLY- IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER. BOTH YOU AND BEIJO BY MINHO BEAUTY AGREE TO ARBITRATE: You and Beijo by Minho Beauty agree to resolve any claims, including but not limited to, any dispute, claim or controversy regarding your use of the Site, any purchase you make through the Site, these Terms of Service, or the relationship between You and Beijo by Minho Beauty through final and binding confidential arbitration here in Nevada and you agree to submit yourself to the jurisdiction and proceedings thereof. Arbitration means that a neutral arbitrator, instead of a judge or jury, will decide the claim and award any applicable damages or relief. It is further agreed that any dispute over the scope of this arbitration provision and any dispute as to whether a claim is arbitral shall be submitted to the arbitrator for decision. Notwithstanding the foregoing, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors or otherwise have a cause of action in equity, we may seek injunctive or other appropriate relief in any court of competent jurisdiction and you consent to jurisdiction and venue in any such court for such purposes. Arbitration under this agreement shall be conducted under the Consumer-Related Disputes Supplementary Rules then prevailing with the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. You agree that any arbitration or proceeding shall be limited to the dispute between us and you on an individual basis, and you may not bring a claim as a plaintiff or class member in a class, consolidated or representative action. You further agree that (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. Waiver of a Jury Trial: THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY, instead electing that all claims and disputes shall be resolved by arbitration. In the event any litigation should arise between you and us in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND BEIJO BY MINHO BEAUTY WAIVE ALL RIGHTS TO A JURY TRIAL, instead of electing that the dispute be resolved by a judge. YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING TO ACCEPT THIS ARBITRATION AGREEMENT. CHOICE OF LAW/FORUM SELECTION: In any circumstances where this Arbitration Agreement permits the parties to litigate in court, the Terms of Service shall be governed by the laws of the State of Nevada as if the Terms of Service were a contract wholly entered into and wholly performed within Nevada. You further expressly consent and agree to submit to the exclusive jurisdiction and venue of (i) a state court of competent jurisdiction located in Las Vegas, Nevada. Consent to Receive Notices Electronically You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) to which these Terms of Use refer from us electronically including without limitation by e-mail or by posting notices on this Site. You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication. To withdraw your consent to receive Notices electronically, you must notify us of your withdrawal of such consent by emailing us at info@ilovebeijo.com and discontinue your use of this Site. In such event, all rights granted to you pursuant to these Terms of Service, including but not limited to the limited licenses set forth above, shall automatically terminate. Unfortunately, we cannot provide the benefits of this Site to any user that cannot consent to receipt of Notices electronically. Please note that this consent to receive Notices is entirely separate from any election you may make with respect to receipt of marketing communications. Your options with respect to receipt of marketing communications are set forth in our Privacy Policy. General You acknowledge and agree that the Terms of Service constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms of Use at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site and your continued use of the Site thereafter constitutes your agreement to all such changed Terms of Service. We may, with or without prior notice, terminate any of the rights granted by these Terms of Service. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. Nothing contained in these Terms of Service shall be construed as creating any agency, partnership, or other form of joint enterprise between us. In the event that any provision of these Terms of Service shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms of Service unenforceable or invalid as a whole but these Terms of Service shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision. The headings in the Terms of Service are for convenience only and shall not be used in its interpretation. If you have any questions regarding these Terms of Service, please email us at info@ilovebeijo.com COOKIES POLICY Minho Beauty Group LLC, “Beijo by Minho Beauty” Cookies Policy Last updated February 2022 We use cookies to collect information from you automatically when you visit our website. Some of these cookies are necessary for the operation of our website while we use others to support your experience of our website and to tailor the content to you. This Policy provides you with information about the cookies that we use. We rely on your consent to use cookies (except “strictly necessary cookies” discussed below). You can refuse cookies at any time. What are Cookies? Cookies are pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes. Other tracking technologies are also used which are similar to cookies. This can include pixel tags and tracking URLs. All these technologies are together referred to in this policy as “Cookies”. How do we use Cookies? The types of Cookies that we use, or may use, on our site, and the purposes for which they are used, are set out below: Strictly necessary Cookies: These Cookies are essential in order to enable you to move around our site and use its features, such as accessing secure areas of our site. Without these Cookies, any services on our site you wish to access cannot be provided. Analytical/performance Cookies: These Cookies collect information about how you and other visitors use our site, for instance which pages you go to most often, and if you get error messages from web pages. We use data from these Cookies to help test designs and to ensure a consistent look and feel is maintained on your visit to the site. All information these Cookies collect is aggregated. It is only used to improve how a site works. We use Google Analytics, for example, to anonymously track site usage and activity. Google Analytics is a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of the site will be transmitted to and stored by Google on servers in the United States. To learn more about the use of Cookies by Google for analytics and to exercise choice regarding those Cookies, please visit the Google Analytics Opt-out Browser Add-on. Functionality Cookies: These Cookies allow our site to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These Cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting. Additionally, these Cookies can be used to allow an optional.
Product
You can log into your account to see the details of a recently placed order. When your order shipped you should have received an email confirmation with tracking information. If you are still unable to find the details of your order please reach out to us at hello@elaluz.com and include your order number in the subject line, and someone from the elaluz team will help you out! You can log into your account to see the details of a recently placed order. When your order shipped you should have received an email confirmation with tracking information. If you are still unable to find the details of your order please reach out to us at hello@elaluz.com and include your order number in the subject line, and someone from the elaluz team will help you out!
Once you place your order we begin processing it right away because we do our best to get your order to you asap. It is our priority to get your order to you as fast as possible and for this reason we, unfortunately, are not able to change or cancel an order once it has been placed.
We accept all major credit cards, and afterpay!
We always recommend checking your shipping address before completing the order. Unfortunately, we are unable to update the shipping address after the order is placed and we are not responsible for orders sent to the incorrect delivery address provided at the checkout process. However, when you receive the tracking information you may check with the shipping courier if they are able to accommodate your request.
Unfortunately, we are not able to add or remove item(s) from your order once it has been placed.
We have a maximum purchase limit of 9 items per sku. If you have a need to purchase more than 9 please reach out to us at .
Sustainability
You can log into your account to see the details of a recently placed order. When your order shipped you should have received an email confirmation with tracking information. If you are still unable to find the details of your order please reach out to us at hello@elaluz.com and include your order number in the subject line, and someone from the elaluz team will help you out! You can log into your account to see the details of a recently placed order. When your order shipped you should have received an email confirmation with tracking information. If you are still unable to find the details of your order please reach out to us at hello@elaluz.com and include your order number in the subject line, and someone from the elaluz team will help you out!
Once you place your order we begin processing it right away because we do our best to get your order to you asap. It is our priority to get your order to you as fast as possible and for this reason we, unfortunately, are not able to change or cancel an order once it has been placed.
We accept all major credit cards, and afterpay!
We always recommend checking your shipping address before completing the order. Unfortunately, we are unable to update the shipping address after the order is placed and we are not responsible for orders sent to the incorrect delivery address provided at the checkout process. However, when you receive the tracking information you may check with the shipping courier if they are able to accommodate your request.
Unfortunately, we are not able to add or remove item(s) from your order once it has been placed.
We have a maximum purchase limit of 9 items per sku. If you have a need to purchase more than 9 please reach out to us at .